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Amsterdam Local Reference INFOrmation
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INFOrmation

Amsterdam Utilities - Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in Amsterdam, Haarlem, Utrecht, Arnhem, Nijmegen, Lelystad and Almere.
Electricity & Gas: national 24-hour emergency number Tel: 0800 9009
Electricity, Gas & Water: national emergency number Tel: 0800 1975
Website
Telephone (KPN): 24-hour emergency number Tel: 0800 0407
Customer Service Contacts
Company Service Contact
Delta NV Customer Service
Open: Monday to Friday 08:00-20:00 and Saturday 09:00-13:00		 Tel: 0800 5150
Website
Delta NV (Water) 24 hour emergency Tel: 0800 5160
Nuon Customer Service
Open: Monday to Friday 08:00-20:00
ServiceDesk (questions about servicing and maintenance)
Open: Monday to Friday 08:00-20:00		 Tel: 0900 0808
Tel: 0800 2021 (freephone)
Website

 
Dong Energy Customer Service
Open: Monday to Friday 08:00-20:00		 Tel: 0900 0655
Website
Eneco Energy Customer Service
Open: Monday to Friday 08:00-18:00		 Tel: 0900 0201
Website
Essent Customer Service
Open: Monday to Friday 08:00-20:00, Saturday 09:00-13:00		 Tel: 0800 0330
Website
Green Choice   Tel: 010 478 2326
Website
Unie van Waterschappen (Union of Waterboards) Tel: 070 351 9751
Website select "mijn waterschnappen" for interactive map
Waternet (Water) Customer Service
Open: 08:00-18:00 daily		 Tel: 0900 9394
Website
Water

The local Town Hall (Gemeentehuis) have contact information for the water company responsible for all properties in a municipality. Water boards (Waterschappen) are responsible for flood control, management of regional water resources (quantity and quality) and treatment of urban wastewater.

  • Amsterdam
    Postal Address    : Postbus 94370, 1090 GJ Amsterdam
    Tel: 0900 9394 or 020 553 6396
    For contact information of Dutch water boards: Click here
Rubbish Removal & Recycling in Amsterdam

There are two systems for rubbish collection in Amsterdam. In some areas there is a weekly collection and residents must leave their rubbish out. In other areas there are underground depositories for residents to take their household waste. Larger items can be left out for the weekly collection.

Recycling bins are available across Amsterdam. Each bin has the recycling item clearly labelled on it.

Useful Words
  • Emergency (Storing)
  • Emergencies (Storingen)
  • Emergency number (Storingsnummer)

 

Related reference INFOrmation on AngloINFO Amsterdam:

· CIA Facts & Figures: The Netherlands

· Conversion Tables

· Domestic Electricity in the Netherlands

· Leaving the Netherlands and Moving On

· Moving House in the Netherlands

· Postal Codes

· Services - Electricity, Gas, Water & Telephone - in the Netherlands

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